Erick Were Odunga & Mary Wanjiku David

Abstract

The Kenya Public Service has undergone a number of reform initiatives expecting that public servants would be highly motivated and therefore more effective in service delivery, however this seems not to be the case. This study sought to establish the level of job satisfaction in Kenya Schools of Government (KSG). Specifically the study sought to identify contributory factors to job satisfaction amongst staff, determine the various forms of staff motivation and to determine the level of staff job satisfaction. The study adapted the motivator – hygiene theory and utilized survey research design. The study population was 64 members of whom 25 were sampled. Semi- structured questionnaires, interviews and document analysis were employed to collect data which was analyzed and the main findings of the study were; provision of materials and equipment, knowledge of job specification, appreciation of workers, involvement in decision making, support for creativity and new ideas, happiness while working, harmonization of institutes and individual’s workers values. In addition, opportunities to learn contributed to staff job satisfaction at Matuga KSG. The staff was generally not satisfied due to pay. The findings of the study provide insight for further studies on staff job satisfaction in KSG.

 Full Version

  Available online  January - April 2018,
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